Privacy Policy

Scandic Club Hospitality

At Scandic Club Hospitality, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, services, memberships, bookings, and hospitality offerings.

By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Billing and payment details
Address and country information
Passport or identification details (when required for travel bookings)

Booking & Membership Information

Reservation details
Membership package selections
Travel preferences
Loyalty and rewards information

Technical Information

IP address
Browser type
Device information
Cookies and usage analytics
Website interaction data

2. How We Use Your Information

We use your information to:

Process bookings and reservations
Manage memberships and customer accounts
Provide customer support
Improve our website and services
Send booking confirmations and important updates
Personalize travel and hospitality experiences
Process payments securely
Send promotional offers and newsletters (with consent)

3. Payment Security

Scandic Club Hospitality uses secure payment gateways and industry-standard encryption methods to protect payment transactions. We do not store sensitive card details on our servers unless required by authorized payment providers.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

Hotels and hospitality partners
Travel service providers
Payment processors
Legal authorities when required by law
Trusted third-party vendors assisting in operations

All third parties are expected to maintain confidentiality and data security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Enhance user experience

Users may disable cookies through browser settings, though some features may not function properly.

6. Data Protection

We implement appropriate technical and organizational security measures to protect your information against:

Unauthorized access
Data loss
Misuse
Alteration or disclosure

Despite our efforts, no online transmission or storage system can be guaranteed 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of data
Withdraw marketing consent
Request a copy of stored information

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.